Shipping policy
Shipping Policy
We only ship orders to addresses located within the United States. All orders undergo manual verification and processing before shipment. Order processing takes 1–3 business days (Monday to Friday), excluding weekends and official U.S. public holidays. Processing time is separate from shipping transit time and does not count toward delivery estimates.
Standard domestic shipping takes 3–7 business days after order processing is completed. We offer a straightforward flat-rate shipping policy for all U.S. orders: free standard shipping on all orders over $50, and a flat shipping fee of $5 for all orders under $50. All delivery dates are estimated and not fully guaranteed, as delays may occur due to carrier operational issues, extreme weather, natural disasters, or other uncontrollable external factors.
We reserve the right to verify, suspend, or cancel orders with incorrect shipping addresses, incomplete recipient information, invalid delivery locations, or abnormal transaction behaviors to protect transaction security and avoid delivery failures. Once the package departs our warehouse and is handed over to the official logistics carrier, all transportation responsibilities and risks are borne by the logistics provider. We are not liable for lost, delayed, damaged, or misplaced packages caused by third-party carrier handling.
All shipping charges, including standard shipping fees and expedited shipping fees, are final and non-refundable under any circumstances.
We do not process shipments on weekends or U.S. public holidays. Any orders placed during off-hours will be processed sequentially on the next working day.